Booking Terms & Conditions

Booking Terms & Conditions

This is a legally binding contract between the property owners of Lairg Glamping Pods and the “Responsible Person”. By booking with us, it will be considered that you have read and agreed to all the below Terms & Conditions.

The Contract
The Contract for a short-term holiday rental will be between the owners of Lairg Glamping Pods (referred to as “we”, “our” and “us”) and the person making the booking and all members of the holiday party (referred to as “you”, “your”, “guests”) under the following booking conditions. Scottish law will govern the Contract.

The Contract will be subject to these booking conditions and must be complied with. The person whose name is on the booking form (referred to as the “Responsible Person”) agrees to take full responsibility for ensuring that all the following terms and Conditions are adhered to by all members of the party. The Responsible Person must personally stay at the accommodation throughout the holiday and be at least 18 years of age at the time of booking.

Booking/Payment Policy

COVID 19 update: Cancellations due to government public health measures. If you cancel your booking because UK government public health measures mean you are not allowed to travel or you are prevented from using your booking, you may choose to 1) Transfer your booking to a later date, all bookings made can be moved, subject to availability to any date in the next 1 years if COVID 19 impacts your travel. 2) Or obtain a refund of the amount already paid by you for the booking.

We can only accept bookings from persons over 18 years of age. The responsible person is the person who in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the holiday party accept and adhere to these terms and conditions. To secure your reservation full payment is required at the time of booking.

Cancellations
We strongly recommend that you take out UK comprehensive travel insurance to cover cancellations. This will give you peace of mind that you will get your money back if you need to cancel your holiday for any reason out with this period. If you choose not to then you accept responsibility for any loss you may incur due to your cancellation. you must therefore agree to our terms and conditions before the booking is made.

It would be useful to bear this in mind when booking with us over the winter months as refunds will unfortunately not be given if you are unable to travel due to adverse weather conditions.

All Cancellations must be notified to and received by us in writing (preferably by email) and once received we will confirm and process your cancellation request. We are unable to refund cancelled bookings less than 28 days prior to arrival. We will make every effort to re-let the property, and if doing so we will refund you the payment paid.

Circumstances Beyond The Control Of The Owner (Force Majeure)
We always do our best to limit changes to your holiday during your stay, if we have to terminate your holiday early for any of the above reasons you will be refunded part of the lodging costs based on the time remaining of the booking this will be the full extent of the liability of the Owners. No additional compensation, expenses or costs will be payable.

If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example (but not limited to) fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure “) notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.

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